Kim Townend

Social Media Listening, Audience Mapping, & Social Strategy

I turn data into insights, and insights into strategy.

I’m a London-based social media/cultural strategist and audience expert

I work with clients to identify how social media can help their business. I do the research to really understand your audiences. I translate data into insight and insight into strategies.

I’ve been a consultant for 15 years and have a wealth of experience across digital and social.

How I work

I use a mix of audits, social listening and cultural research to uncover up-to-the-minute insights that put you ahead of your competitors in both organic and paid social.

Who I work with

Brands, businesses, and broadcasters who want their social to work better and deliver on their goals.

I will be available for new projects from

November 2021

Some Previous Clients

I’ve worked with clients across the board, from start-ups to global brands to government departments and most things in between. Find out more here.

What I Can Do For You

Social Media Listening/Audience Understanding
Industry/Cultural Trend Reporting
Social Media Strategy
Audience Mapping

Kind Words from Clients

“Kim is a powerhouse of social strategy, with some of the world’s most beloved brands under her belt. She’s meticulous, funny, precise, and always brings her immense understanding of audience data to the table.”

Nerd Pirates

Author

“It was brilliant working with Kim on our Social Media Strategy. Kim understood all our requirements and produced a realistic and actionable document that we could roll out effectively. It was such a pleasure working with Kim who is clearly an expert in all things digital.”

Deborah Underdown

Concern UK

“It was a pleasure working with Kim. Less of a fountain, and more of a tsunami of knowledge, she’s hard-working and solution-focused. Marrying insightful social listening skills to fun meaningful creative that stands out from the crowd. Please feel free NOT to hire for your next job as she’ll be working on mine!”

Phil Lethbridge

Pernod Ricard

Let’s talk about your project

I’ll be taking on new projects next month so please get in touch to discuss.

You can get a rough idea of my rates here, but please use the form opposite to send me some info about your project and budget and we can schedule a time to chat about how we can make it happen and get you a proper project quote..