Kim Townend
Social Media Consulting
Hello, I’m Kim, a London-based social media and cultural strategist.
I work with clients to identify how social media can help their business, and create workable strategies to achieve these goals.
I do the research to really understand your audience. Using a mix of social media listening, digital audits and cultural trend analysis, I uncover up-to-the-minute insights that put you ahead of your competitors.
With 15+ years of experience, I’ve worked with across the board from start-ups, to government departments, and everything in between. Learn more about my previous work here, or sign up for my mailing list to hear about the Guide to Good Social Media in a New Era that I am currently writing.
I’ve been working remotely as a social media strategy consultant with teams at businesses and agencies for over a decade, and have plenty of experience with tools and ways of working to make this as painless and productive as possible!
I’ll be available for new projects from February 2021
Clients I’ve Worked With

Some things that people hire me to do
Social Listening and Trends
Using enterprise-level software, I identify game-changing insights around your target audience, allowing you to say ahead of the competition and future-proofing your strategy.
Social Media Strategy
Starting with a combination of bespoke data and audience understanding, I produce workable to-the-point strategies that deliver on your objectives.
Training & Workshops
I have written and run workshops across the social spectrum, from basic training, social creative, customer service through to working with your team to create bespoke training that works for you.
Audience and Fandoms
I will identify and show you how to connect with your best online audience by leveraging social listening data and fandom know-how.