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Kim Townend

Social Media Listening & Strategy

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I’m Kim Townend, a UK-based social media strategist specialising in audience insights and social intelligence.

I help my clients understand their audiences and the best ways to connect with them on social.

I translate data into insights and insights into strategies, allowing you to cut through the noise and achieve your goals.

Book a call with me to find out more!
Kim Townend

What I do

I’ve been working in social for 17+ years, and in that time, I’ve worked with tiny brands, massive brands, agencies, service providers, broadcasters, and governments worldwide.

I have experience across most industries, and my specialities are fandom, entertainment, sustainability, and wellness-related projects.

I sit here!

I work at the intersection of strategy, data & insights and culture, creating bespoke solutions using a mixture of all three.

The links below will take you to pages to learn more about my four main business areas.

  • Social Media Listening
  • Audience Insights
  • Social Media Strategy
  • Industry & Cultural Trend Reporting

Selected clients

Want to find out more?

Message me or book a call to learn how I can help you.

Get in touch!

It was brilliant working with Kim on our Social Media Strategy. Kim understood all our requirements and produced a realistic and actionable document that we could roll out effectively. It was such a pleasure working with Kim who is clearly an expert in all things digital.

Deborah Underdown
Director of Comms: Concern Worldwide

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