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Kim Townend Studio

Kim Townend Studio

Social Media Listening, Strategy, Trends, & Audience Insights

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What I do

The services I offer

The easiest way to explain the services I offer is to group them into four main areas. I’ve explained the basics of each in their own section below, but if you’re interested to learn more you can click through to the page that explains the process more thoroughly and suggests who might find it useful and how it has slotted into other client workstreams.

Many of these are still relatively new areas for the industry, so please get in touch if you want to learn more about how I work for them!


Social Audience Insights

This in one of the most popular services I offer. It’s composed of super deep-dives into your potential social audience, allowing you to identify them, learn their interests and target them on social and beyond.

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Social Listening

Want to know what people are saying about a particular topic on social media? We run advanced social listening and analysis to understand who is saying what, where, and how you can leverage the data.

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Social Strategy

Another of the most popular services I offer. Using the data from listening and audience insights, we will create a robust framework for you to build your social content on top of. You’ll find out what to talk about, on which platforms, how often, and how to measure your success.

Learn more

Trend Reporting

Stay ahead of the curve (and your competitors) by understanding the next big trends in your sector and learning how to use these insights to your advantage. I use a combination of real time social listening and generative AI insights to identify trends, and not just what is trending.

Kim is a powerhouse of social strategy, with some of the world’s most beloved brands under her belt. She’s meticulous, funny, precise, and always brings her immense understanding of audience data to the table.

Nerd Pirates

Something else in mind?

If you’re interested in having a chat, even if it’s for something more bespoke, please message me using the form below.

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